Bug with resetting account

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Guest

Bug with resetting account

Post by Guest » 22.02.2012, 21:34

I just reset my account and realized that my special buildings were still around, except for the ones that use score. I sold these buildings and now get a negative fixed-asset number but positive cash. I think this is a bug. I tried resetting again but it says I can only reset once every five hours.

my user id is 201606

i am not going to play until I can reset again.

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Re: Bug with resetting account

Post by pearlbay » 23.02.2012, 07:47

Hi Klasanov,

I can reset the account for you if you'd like me to. You play on server 1 or server 2?

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Re: Bug with resetting account

Post by Guest » 23.02.2012, 10:00

realm 2, sorry. But there's no need now. I waited the time I needed and reset again on my own with a completely fresh start like I wanted.

Maybe just bring it to the programmers' attention as a bug to look out for?

User avatar
pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Re: Bug with resetting account

Post by pearlbay » 24.02.2012, 08:14

I'll make sure to inform them, thanks for the feedback, Klasanov! :)

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

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