Problems Support/Payment Tool September 30th

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Problems Support/Payment Tool September 30th

Post by pearlbay » 30.09.2010, 15:40

Dear players,

due to problems with our support tool, any requests sent in between 4.17 pm CEST and 4:57 CEST, Thursday, September 30th, could not be saved. Should you have sent in support requests during that time, please send them again. Due to these server problems, payments will also be credited a little slower than usually. Should you not have received your purchased Coins by tomorrow during the day, please contact us via the support under:

http://support.upjers.com/neo/index.php

Please excuse the inconvenience!

your upjers-team
In case of urgent problems or questions, please use our support form!

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