System messages stuck in my account !

Always add your player ID, your company name and the Realm you play in to your description. Describe the problem as detailed as possible!

Moderator: moderators

Post Reply
Guest

System messages stuck in my account !

Post by Guest » 09.02.2009, 20:14

company id = 257626
company name = Morning Flower

Dear Support

i have had a message in my inbox for over two weeks now
the message is supposed to be a quest i think.
its title is " *NEW* * Call from the Swiss East-Bank"
it arrived three times
i open it, and it is empty, and still it has the "NEW" sign beside it
everytime i log in my account i find those three unread message stuck there !!
i don't know what to do about them really, and they are really annoying ! plus i am feeling like i lost the chance to participate in this quest as well :S
please help ?

Guest

Post by Guest » 09.02.2009, 22:47

It's not a quest do dont worry, just delete them?

yeah, it wont be a quest because none of them look like that, its just hte system trying to scam you for 1mil ;)

Guest

Post by Guest » 10.02.2009, 09:00

You cannot delete system messages :S
there is no box beside it, plus they are not even marked as Read after i read them :(

Guest

Post by Guest » 10.02.2009, 19:32

Hmmm i think i remember this happening once before and the programmers had to sort it out in the end. Send an in forum message to Pearlbay and she should help you out :)

Guest

Post by Guest » 15.02.2009, 08:39

same here, but i got a system msg: * Call from Kapilands
and i am not allowed to delete it :(

Guest

Post by Guest » 28.09.2009, 02:36

I just had this happen to me.."* Call from Kapilands" stuck in my inbox!

User avatar
pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 28.09.2009, 09:02

The messages are generally deleted after 2 weeks, but sometimes they get stuck a little longer, for 3-4 weeks. Give it a little more time, the messages will be gone before long. :-)

Cheers,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Post by Guest » 02.10.2009, 19:54

pearlbay wrote:The messages are generally deleted after 2 weeks, but sometimes they get stuck a little longer, for 3-4 weeks. Give it a little more time, the messages will be gone before long. :-)

Cheers,

pearlbay
Maybe add this into some FAQ somewhere ;) Maybe some people might read it sometime and eventually we might get a cut down on "bugs that aren't bugs" ;) :lol:

Guest

Post by Guest » 12.10.2009, 14:43

i have it now 2 :(

Guest

Post by Guest » 13.10.2009, 21:31

I have this message too!!

Guest

Post by Guest » 13.10.2009, 21:33

wait two weeks... mine went away

Post Reply