I just reset my account and realized that my special buildings were still around, except for the ones that use score. I sold these buildings and now get a negative fixed-asset number but positive cash. I think this is a bug. I tried resetting again but it says I can only reset once every five hours.
my user id is 201606
i am not going to play until I can reset again.
Bug with resetting account
Moderator: moderators
Re: Bug with resetting account
Hi Klasanov,
I can reset the account for you if you'd like me to. You play on server 1 or server 2?
Best regards,
pearlbay
I can reset the account for you if you'd like me to. You play on server 1 or server 2?
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!
Re: Bug with resetting account
realm 2, sorry. But there's no need now. I waited the time I needed and reset again on my own with a completely fresh start like I wanted.
Maybe just bring it to the programmers' attention as a bug to look out for?
Maybe just bring it to the programmers' attention as a bug to look out for?
Re: Bug with resetting account
I'll make sure to inform them, thanks for the feedback, Klasanov! 
Best regards,
pearlbay

Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!