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The dark shape

Posted: Thu Mar 15, 2012 5:48 pm
by Guest
I received a quest. But the problem is that the dark shape don´t accept my contracts. I am to 100 per cent sure that I sent the right product to the dark shape. Is there a problem known?

Re: The dark shape

Posted: Fri Mar 16, 2012 3:22 pm
by Duffhead
Hello Leoni,

Are you sure that you have the product in the correct quality? I'm asking because there is no problem with the dark shape that I know of.

Re: The dark shape

Posted: Fri Mar 16, 2012 6:53 pm
by Guest
I know a lot about this game and I play it long enough.

I received the following message:

The shape placed a parchment on the desk and wordlessly left the room. The parchment said: Deliver 2,000.00 piece(s) boats, quality 7 until 20:07:02 at 15. 03. 2012 to The dark shape.

This was my contract after 1 hour and I tried the same contract the next day again.

My contract to the dark shape:
Quest Order
2,000 boats in the quality of 7 to the dark shape
you'll have to pay 0.00¢τ for transport and customs.

This was the answer:
You didn't pay enough attention!
You delivered the wrong product!
You delivered the wrong quality!
You delivered the wrong amount!

Re: The dark shape

Posted: Mon Mar 19, 2012 2:00 pm
by Duffhead
Ok, thank you for these details, I've just passed them on.

Re: The dark shape

Posted: Wed Mar 21, 2012 2:35 pm
by Guest
Any chance of an update?

Another member is reporting the same problem too.

Re: The dark shape

Posted: Wed Mar 21, 2012 10:07 pm
by Guest
I have the same quest, but I've just delivered boats successfully.

Re: The dark shape

Posted: Wed Mar 21, 2012 10:57 pm
by Guest
It's happening with different quests mate. The second member is having trouble with q3 chairs.

Re: The dark shape

Posted: Thu Mar 22, 2012 11:12 am
by Duffhead
I haven't heard back yet. I'll let you know as soon as I have a reply.

Re: The dark shape

Posted: Sat Mar 24, 2012 2:23 pm
by Bartolome
same as PK .. i just got that chairs quest 2 days ago and have more then enough of them in storage .. i sent the right amount way befor deadline but it whouldnt accept them .. i tryed multiple times ,even loged out and back in to try again .. just whould not accept them .. now i got a message that i faild .. which is hogwash .. i feel like trowing those chairs at that weirdo and lay a good beating on him :evil:

Re: The dark shape

Posted: Mon Mar 26, 2012 12:03 pm
by Duffhead
The programmer's response basically says the following:

Should you find discrepancies, please file a support ticket (http://support.upjers.com/neo) immediately, letting us know the amount of products and quality (since they shouldn't go publicly in the forum in the first place). In order to solve the problem, we need to reproduce it first, so please file a support ticket the moment you're having difficulties with your quest.