No confirmation mail at all
Moderator: moderators
No confirmation mail at all
HI,
since the last update, you can / have to confirm your e-mail adresse. i requested a confirmaation mail several times (from the pop up window). But until today i have not recieved any confirmation e-mail
best regards
ithaka
id: 219
since the last update, you can / have to confirm your e-mail adresse. i requested a confirmaation mail several times (from the pop up window). But until today i have not recieved any confirmation e-mail
best regards
ithaka
id: 219
Last edited by Guest on Wed Feb 29, 2012 2:10 pm, edited 1 time in total.
Re: No confirmation mail at all
I think I have the same feature:
I did not get a confirmation Email (and reward), but in my profile, the email address is shown as confirmed.
I did get an confirmation Email from my .de account in w4, so I assume that this confirmation of my address also confirms this address on the .com server.
I did not get a confirmation Email (and reward), but in my profile, the email address is shown as confirmed.
I did get an confirmation Email from my .de account in w4, so I assume that this confirmation of my address also confirms this address on the .com server.
Re: No confirmation mail at all
I did not get any confirmation mail as well tried serveral times...
I use the same email-adress in 3 german realms and got there three confirmation mails
I use the same email-adress in 3 german realms and got there three confirmation mails
Re: No confirmation mail at all
Lausendorf & Ithaka: I confirmed your email-addresses manually.
Paracelus: you are sure you didn't get a confirmation mail for the com-server? The address is indeed marked as confirmed, but confirming your address on the German server shouldn't confirm your address on the com-server...
Best regards,
pearlbay
Paracelus: you are sure you didn't get a confirmation mail for the com-server? The address is indeed marked as confirmed, but confirming your address on the German server shouldn't confirm your address on the com-server...
Best regards,
pearlbay
In case of urgent problems, please use our support form!
Re: No confirmation mail at all
thxs a lotpearlbay wrote:Lausendorf & Ithaka: I confirmed your email-addresses manually.
Best regards,
pearlbay
Re: No confirmation mail at all
It is a mystery.
I can imagine that I somehow lost the confirmation mail, but then how did the address get confirmed, and where did the reward go ?
Anyway, it is not a major pain. If you have some spare time, I would prefer if we could look at the journal.
I can imagine that I somehow lost the confirmation mail, but then how did the address get confirmed, and where did the reward go ?
Anyway, it is not a major pain. If you have some spare time, I would prefer if we could look at the journal.
Re: No confirmation mail at all
It is indeed. I have tested the system again myself several times yesterday, and everything worked as it should. Our developers are puzzled, but that doesn't mean they will stop looking into this, of course.
I have now credited you the medal manually, Paracelsus, you should find it in the Hall of Fame.
Best regards,
pearlbay
I have now credited you the medal manually, Paracelsus, you should find it in the Hall of Fame.
Best regards,
pearlbay
In case of urgent problems, please use our support form!
Re: No confirmation mail at all
You are very welcome!
Cheers,
pearlbay
Cheers,
pearlbay
In case of urgent problems, please use our support form!
Re: No confirmation mail at all
I keep getting requested to do a confirmation, and I do, and it keeps asking again every time I log in. And I haven't gotten any "gift" either, though I would have a bunch of them by now if I did.
Re: No confirmation mail at all
I have confirmed your e-mail address manually now, apparently it didn't work when you tried to confirm it yourself. You should not be getting the message any longer.