No confirmation mail at all

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Guest

No confirmation mail at all

Post by Guest » Sat Feb 25, 2012 10:03 pm

HI,

since the last update, you can / have to confirm your e-mail adresse. i requested a confirmaation mail several times (from the pop up window). But until today i have not recieved any confirmation e-mail

best regards
ithaka
id: 219
Last edited by Guest on Wed Feb 29, 2012 2:10 pm, edited 1 time in total.

Guest

Re: No confirmation mail at all

Post by Guest » Sun Feb 26, 2012 12:36 am

I think I have the same feature:
I did not get a confirmation Email (and reward), but in my profile, the email address is shown as confirmed.
I did get an confirmation Email from my .de account in w4, so I assume that this confirmation of my address also confirms this address on the .com server.

Guest

Re: No confirmation mail at all

Post by Guest » Sun Feb 26, 2012 12:41 pm

I did not get any confirmation mail as well :-( tried serveral times... :(

I use the same email-adress in 3 german realms and got there three confirmation mails :-)

User avatar
pearlbay
Posts: 862
Joined: Thu Oct 18, 2007 9:52 am

Re: No confirmation mail at all

Post by pearlbay » Mon Feb 27, 2012 10:46 am

Lausendorf & Ithaka: I confirmed your email-addresses manually.

Paracelus: you are sure you didn't get a confirmation mail for the com-server? The address is indeed marked as confirmed, but confirming your address on the German server shouldn't confirm your address on the com-server... :|

Best regards,

pearlbay
In case of urgent problems, please use our support form!

Guest

Re: No confirmation mail at all

Post by Guest » Mon Feb 27, 2012 9:38 pm

pearlbay wrote:Lausendorf & Ithaka: I confirmed your email-addresses manually.

Best regards,

pearlbay
thxs a lot :D

Guest

Re: No confirmation mail at all

Post by Guest » Tue Feb 28, 2012 1:47 am

It is a mystery.

I can imagine that I somehow lost the confirmation mail, but then how did the address get confirmed, and where did the reward go ?

Anyway, it is not a major pain. If you have some spare time, I would prefer if we could look at the journal.

User avatar
pearlbay
Posts: 862
Joined: Thu Oct 18, 2007 9:52 am

Re: No confirmation mail at all

Post by pearlbay » Tue Feb 28, 2012 9:22 am

It is indeed. I have tested the system again myself several times yesterday, and everything worked as it should. Our developers are puzzled, but that doesn't mean they will stop looking into this, of course. ;)

I have now credited you the medal manually, Paracelsus, you should find it in the Hall of Fame.
Best regards,

pearlbay
In case of urgent problems, please use our support form!

Guest

Re: No confirmation mail at all

Post by Guest » Wed Feb 29, 2012 1:42 am

Thanks, I am happy !

User avatar
pearlbay
Posts: 862
Joined: Thu Oct 18, 2007 9:52 am

Re: No confirmation mail at all

Post by pearlbay » Wed Feb 29, 2012 9:00 am

You are very welcome! :D

Cheers,

pearlbay
In case of urgent problems, please use our support form!

Guest

Re: No confirmation mail at all

Post by Guest » Mon Mar 12, 2012 1:42 am

I keep getting requested to do a confirmation, and I do, and it keeps asking again every time I log in. And I haven't gotten any "gift" either, though I would have a bunch of them by now if I did. :wink:

Duffhead
upjers staff
Posts: 123
Joined: Thu Mar 19, 2009 12:06 pm

Re: No confirmation mail at all

Post by Duffhead » Mon Mar 12, 2012 1:05 pm

I have confirmed your e-mail address manually now, apparently it didn't work when you tried to confirm it yourself. You should not be getting the message any longer.

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