Thats what i sai, not enoguh man power. Don't you read
Goldeneye comes on for a few hours everyday. In that time he looks at the whole of the FORUMS looking for spam and answering questions. He then checks any reports made against players in game. He then continues his hard work to stop cheaters by looking at any/all logs of transactions and judging if they are cheating or not. There can be lots of these everyday, he then has to warn/ban these players then he goes about his own in game company, checks the forums again and he's off.
Pearlbay doesmuch the same, but less of the in game stuff and more about looking at logs and chatting with upjers.
Both of them have to do this on both realms. NEither of them get paid.
This is why there isn't enough man power to trawl the bloody market looking for "common sense" errors. So far Azer's suggestion is the best you can hope for- a system created barrier against this "spam". But even this is unlikely to happen.
Me, Sally, Azer and loads of others who have posted here have been playing for much longer than you and posting on this forum heping people out for longer than you. We've all seen this suggestions and proposals section have tonnes of amazing ideas. The reason they aren't implemented? The programmers have better things to do liek create more games. They think of little and often rather than few and large, if you get my drift? They would rather have 10 small browser games than focus on 1 single large one. They even take days to respond to editing simple spelling mistakes, yet you expect them to add several lines of code to a part of a game thats many years old and won't have any added effect on their profit?