QUESTION ABOUT PAYMENT

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QUESTION ABOUT PAYMENT

Post by Guest » 11.09.2011, 11:06

Hi to all :)

Is possible that one players can charge any coins to one account ( not the him) ?

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 12.09.2011, 06:25

Hi PowerIce,

I am sorry, I don't quite understand your question - could you please rephrase?

Thank you very much in advance!

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Post by Guest » 12.09.2011, 07:28

pearlbay wrote:Hi PowerIce,

I am sorry, I don't quite understand your question - could you please rephrase?

Thank you very much in advance!

Best regards,

pearlbay
I think PowerIce is referring to pay coins from account PowerIce To another account.
Or. Account A have 20 coins. How Account A may pay a premium to account B?

PowerIce, am I right?

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 13.09.2011, 06:34

Thanks for clarifcation, kantsevms. :-)

If you want to, for example, surprise your friend with a gift of Coins, make the purchase for your account. When the Coins have been credited to your account, contact our support-team and give us your account details; we will also ask you which payment provider you used and some other details only the account-holder (and the person who made the payment) would know, to ensure this really is your account, and, given the user ID of the other player, will transfer the Coins to his account.

Please let me know if you have any further questions!

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Post by Guest » 13.09.2011, 12:48

so is sufficient that I charge my account with any coins and then contact you (GoldenEye) and you'll provide to transfer the coins from his account to the mine? Is obligatory that he buy coins with money and not with the game cash?

which accoutn informations do you need to make the coins transfer? ( mine and his)

Best regards, cristian.

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 14.09.2011, 07:43

Hi PowerIce,

well, if you want to trade with him the usual way, then of course he should buy the Coins from you with in-game money via contract, just as usual within the game. The other option I described is just to allow you to make a birthday-present to someone, for instance. It is not designed to be used as regular trading-practice, and will therefore be monitored by our support.

In that case, you therefore also need to contact our support-team (http://support.upjers.com/neo), not GoldenEye or myself via PM, who will then handle your request.

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

COINS

Post by Guest » 14.09.2011, 10:48

Hello ma'am, Who do I contact to credit another company coins, I would like to gift another company coins. Could you please explain who I contact for this. thank you, saltwater

Guest

Post by Guest » 16.09.2011, 17:20

Hello.

Please contact the upjers-support. :)

:arrow: Click here for upjers-support!

Regards
GoldenEye

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