Phone coins

What's going on in Kapilands?
This section is for all about the game itself.

Moderator: moderators

Locked
Guest

Phone coins

Post by Guest » 16.06.2009, 12:51

Hey :lol:, i bought 20 coins via phone call and i have yet to recieve them ? i sent a ticket to upjers.com or watever so ?

maybe a admin can help me :roll:

Guest

Post by Guest » 16.06.2009, 12:58

Either contact pearlbay via PM or use the following link to file a report.

http://firma.upjers.com/en/index.php?p=support

Guest

Post by Guest » 16.06.2009, 12:59

I, Submitted to that link 40 mins ago maybe.

Just, Pm'ed Perlbay.

thanks.

User avatar
pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 16.06.2009, 13:53

Passed on to our financial dept. :D Thanks for your patience!

Cheers,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Post by Guest » 16.06.2009, 20:26

Well, im still waiting for my coins :x

You, should setup a system that automates these things

as far, as ive seen all the purchases via phone come into problems :roll:

its rather depressing i mean i have several orders/contracts to sign
without these im screwed

Guest

Post by Guest » 16.06.2009, 20:57

Well, I guess the system is not too bad at all.
Many of the so called problems have been caused by the users of this system. So there are always these and those. ;)

I guess the situation is going to be solved.
Please do not forget that upjers does not have got such a 24/7-support... please respect that. :)

I will close this thread now as you are surely in contact with the responsibles. ;)

GoldenEye

Locked