15 million stones, disappeared!

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Guest

15 million stones, disappeared!

Post by Guest » 03.05.2012, 06:14

I want to report a bug or big glitch. I tried to sell 15 million stones to the market, but then I got the message that I didn't have enough cash to pay for the market provision. Then I went back to the storehouse to try and sell a smaller amount of stones, but I noticed these 15 million stones had disappeared! (I first had 89 million stones, now 74 million stones!) But they are not on the market! I clicked on the screen "Account" to see what happened, but there's no account of them.

Details:
Product: stones
Amount: 15 million
Date this happened: 3 May
Time this happened: between 7:35 and 7:39 am CET
My company name: Girasol Ltd
Player id: 136696
Realm: kapilands.com Realm 1

User avatar
pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Re: 15 million stones, disappeared!

Post by pearlbay » 03.05.2012, 06:32

Hi Girasolltd,

according to our logs, you did sell the stones already. Here is a copy:
Vendor Buyer Amount in ¢ Amount Mode Time
136696 138060 99999999.99 / 6.67 15000000 Stones 23:13 2.05
I also checked the buyer's account, and found the same transaction there. So it does seem like you sold the stones without problems.

Best regards,

pearlbay
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Guest

Re: 15 million stones, disappeared!

Post by Guest » 03.05.2012, 06:37

So where is the money?

And on the screen Finance, why does it say:
Sale Market 0.00 ¢

It should've said something like 348 million.

Guest

Re: 15 million stones, disappeared!

Post by Guest » 03.05.2012, 06:38

The log you found is from the stones I sold yesterday. I am talking about the stones that disappeared this morning.

Date this happened: 3 May
Time this happened: between 7:35 and 7:39 am CET

:cry:

Guest

Re: 15 million stones, disappeared!

Post by Guest » 03.05.2012, 08:26

Weird, I just noticed that these stones are in my contracts... Don't know if they were there before, but anyway: solved now.
This can be closed.

Not so weird. A moderator must have sent them back I guess, because 1) There is no player called "from France" in this game, though this was the player who send me the contract of 15 million stones; 2) The contract was sent at 7:36 am CET and has number 2087600, while I have another contract sent at 10:03 am CET with number 2087608 (not very likely that only 7 contracts were sent in 1.5 hours); 3) Auto complete doesn't 'auto complete' the name of "from France" when I fill a few letters out.

Anyway. Solved... thanks.

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