Always add your player ID, your company name and the Realm you play in to your description. Describe the problem as detailed as possible!
Moderator: moderators
-
Guest
Post
by Guest » 24.03.2008, 23:56
Realm 2 - ONLY
There are no animal status symbols available on
Realm 2 but there are on
Realm 1.
Realm 2 screenshot of the Status Symbol store page:
User ID: 209528
Company Name: Azer Productions
-
Guest
Post
by Guest » 26.03.2008, 10:34
thank u very much now there is animals
i did buy a dog and i can see it in my showcase, but when i go to my animal shelter there is only a red X instead of picture of dog, and the text is in german...i don't know if they are working to fix it or don't know that it's not all good yet ?

thanks , Line
-
pearlbay
- Posts: 1671
- Joined: 14.09.2007, 09:52
- Location: Pearlbay Holdings (R1), Bay of Pearls (R2)
Post
by pearlbay » 27.03.2008, 08:27
lingas wrote:thank u very much now there is animals
i did buy a dog and i can see it in my showcase, but when i go to my animal shelter there is only a red X instead of picture of dog, and the text is in german...i don't know if they are working to fix it or don't know that it's not all good yet ?

thanks , Line
I will tell our programmers, sounds like they added an invalid image link by mistake! Thanks for reporting!
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!
-
Guest
Post
by Guest » 28.03.2008, 22:04
hi,
yes the text is now in english
but there is still no picture, only that square with red X u know...when pictures missing. it is only when i go to the special building--- shelter it is missing, it is the right way if i look in showcase and look to shelter, then i CAN se the picture - and yes my dog is pretty cute
Line
-
pearlbay
- Posts: 1671
- Joined: 14.09.2007, 09:52
- Location: Pearlbay Holdings (R1), Bay of Pearls (R2)
Post
by pearlbay » 31.03.2008, 08:30
lingas wrote:hi,
yes the text is now in english
but there is still no picture, only that square with red X u know...when pictures missing. it is only when i go to the special building--- shelter it is missing, it is the right way if i look in showcase and look to shelter, then i CAN se the picture - and yes my dog is pretty cute
Line
Hi Line,
okay, I will tell our programmers to check your account specifically, maybe there's something wrong there. I'll let you know what they found out. Why have a a cute dog when you can't even see it, right?

By the way, I cannot find a company with the name "lingas" - can you tell me your user ID?
Cheers,
pearlbay
In case of urgent problems or questions, please use our support form!
-
Guest
Post
by Guest » 31.03.2008, 09:31
hi
maybe you were looking in realm 1, i forgot to say i play in realm 2
user=242738 lingas
thank you
Line
-
Guest
Post
by Guest » 03.04.2008, 08:10
now i can see my dog when i go to my shelter

THANKS
but when i will feed him there is this square with red X
-the text is right and in english, but upon the text this square is, i guess it should have been a picture ?

Line
-
pearlbay
- Posts: 1671
- Joined: 14.09.2007, 09:52
- Location: Pearlbay Holdings (R1), Bay of Pearls (R2)
Post
by pearlbay » 03.04.2008, 11:23
A dog-owner's life isn't easy!

I'll let our programmers know!

In case of urgent problems or questions, please use our support form!
-
Guest
Post
by Guest » 03.04.2008, 12:40
hehe no but i was not expected that others than myself should do all this work just because i wanted a dog.
my two real life dogs are easier than this one i think
and thank u very much for helping
Line
-
Guest
Post
by Guest » 03.04.2008, 15:13
-
pearlbay
- Posts: 1671
- Joined: 14.09.2007, 09:52
- Location: Pearlbay Holdings (R1), Bay of Pearls (R2)
Post
by pearlbay » 04.04.2008, 07:30
You're welcome!

Take good care of it!
Cheers,
pearlbay
In case of urgent problems or questions, please use our support form!