Search found 70 matches

by Duffhead
31.12.2012, 14:25
Forum: Announcements
Topic: Holiday cover
Replies: 1
Views: 1457

Re: Holiday cover

Dear players, due to the New Year's festivities, the office will not be occupied on January 1. We will return to our duties on January 2. Please excuse any inconvenience this may cause to you.
by Duffhead
28.12.2012, 10:02
Forum: Bugs
Topic: Christmas Baubles Tree isn´t working today 25th
Replies: 6
Views: 2591

Re: Christmas Baubles Tree isn´t working today 25th

Yes, several players were indeed able to trade in their baubles for one or another of the status symbols offered.
by Duffhead
27.12.2012, 12:05
Forum: Bugs
Topic: Christmas Baubles Tree isn´t working today 25th
Replies: 6
Views: 2591

Re: Christmas Baubles Tree isn´t working today 25th

Your topic title has already given you the answer ;) Search the Christmas tree's branches for decoration from November 27th up until December 24th and collect Christmas baubles. Collecting them was only possible until December 24, but you have the possibility to exchange collected baubles for presen...
by Duffhead
21.12.2012, 14:42
Forum: Announcements
Topic: Holiday cover
Replies: 1
Views: 1457

Holiday cover

Dear players, Our support office will not be fully staffed over the holidays. Due to increased workload during this time, the case may arise that your support requests (as well as requests in the forum) will not be answered until Thursday, 27 December 2012 . For that, we offer you our regrets, but w...
by Duffhead
08.10.2012, 10:40
Forum: Bugs
Topic: Address book translation error
Replies: 1
Views: 1240

Re: Address book translation error

Thanks, this has been forwarded to the devs.
by Duffhead
16.08.2012, 14:09
Forum: Bugs
Topic: Login Page not working
Replies: 5
Views: 2280

Re: Login Page not working

Everything's back in order, sorry for the inconvenience!
by Duffhead
16.08.2012, 14:05
Forum: Bugs
Topic: Login Page not working
Replies: 5
Views: 2280

Re: Login Page not working

The devs are informed and are working on a solution.
by Duffhead
16.08.2012, 13:31
Forum: Announcements
Topic: Maintenance
Replies: 0
Views: 882

Maintenance

Hello,

As you may have noticed, the game was off-line for a short period of time. The reason was our introduction of two new quests, reducing the time of the tutorial and few minor bug corrections.

I'm sorry that I wasn't able to inform you beforehand.

Regards,

D.
by Duffhead
03.08.2012, 09:31
Forum: Questions and Beginner Help
Topic: no quests
Replies: 11
Views: 3116

Re: no quests

Hi, I've had the dev check your account; you currently get no more quests because you already solved the maximum number ;)

Don't worry, new quests are already being written and will be implemented into the game very soon.
by Duffhead
03.08.2012, 08:54
Forum: Questions and Beginner Help
Topic: Turn off shaking inlog part
Replies: 4
Views: 1872

Re: Turn off shaking inlog part

Hi Andreas,

Which browser are you using? I haven't experienced this shaking in any of my browsers. I use Internet Explorer 9, Firefox 14 and Google Chrome 21.

Should you have an outdated browser, I suggest you update it. This should solve the problem.
by Duffhead
02.08.2012, 16:08
Forum: Announcements
Topic: Production bug
Replies: 1
Views: 855

Re: Production bug

The problem has been solved, you can now produce again without losing any more products. Please contact our support staff (http://support.upjers.com) should you have lost products while trying to launch a production. Please indicate the exact amount of what you lost, we will be trying to compensate ...
by Duffhead
02.08.2012, 14:59
Forum: Announcements
Topic: Production bug
Replies: 1
Views: 855

Production bug

Dear players,

Due to a grave production bug (production is not launched in spite of losing your inserted products), we need to TURN OFF the production completely in order to avoid your losing more products until we find a solution.

Thank you very much for your understanding.
by Duffhead
02.08.2012, 14:00
Forum: Bugs
Topic: Cannot produce realm 2
Replies: 4
Views: 1646

Re: Cannot produce realm 2

Hi,

The problem seems to be global and will be solved as soon as possible!
by Duffhead
08.06.2012, 08:17
Forum: Bugs
Topic: Production Quality Calculations-Realm 2
Replies: 1
Views: 1223

Re: Production Quality Calculations-Realm 2

Hi MartyD27,

Thanks for noticing, I've passed it on to the devs, perhaps they'll find a way to re-show that piece of information :)