random freeze up

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Guest

random freeze up

Post by Guest » 07.10.2007, 04:39

many times, recently, when playing my browser will freeze up when playing Kapilands.
I can still surf other pages in other windows but Kapilands just won't respond.

If I have another window open it will work but if I try to open up another window while Kapiland is frozen then it won't, neither will the page I'm trying to load in Kapiland itself.

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Re: random freeze up

Post by pearlbay » 08.10.2007, 08:54

dbsuma wrote:many times, recently, when playing my browser will freeze up when playing Kapilands.
I can still surf other pages in other windows but Kapilands just won't respond.

If I have another window open it will work but if I try to open up another window while Kapiland is frozen then it won't, neither will the page I'm trying to load in Kapiland itself.

Hmmm, can you give us any more details about when exactly and how the freeze happens. We haven't had any reports about freeze ups by other users so far, so I can't really say anything unless I have further details.

Thank you!

Pearlbay

Guest

Post by Guest » 12.10.2007, 16:49

this hapens to me to.
even the forum freeze at the same time.
Hapens every houer on the thay so no specal time.
hapens frome home and my work so it

Guest

Post by Guest » 12.10.2007, 17:16

this hapens to me to
forum and game have big freeze sometime with no sp

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 16.10.2007, 13:36

Hmmm ... we'll try to find out what's the problem! I'll post once I know.

Cheers,

Pearlbay

Guest

Post by Guest » 21.10.2007, 19:44

Yeah, I use firefox as well,

Guest

Post by Guest » 28.10.2007, 21:06

it happened again,
now when it unfroze the ads were back in the premium account and I had to refresh to get rid of them again.

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pearlbay
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Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 30.10.2007, 09:09

dbsuma wrote:it happened again,
now when it unfroze the ads were back in the premium account and I had to refresh to get rid of them again.
We'll check if there's anything we can do

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 31.10.2007, 11:02

We really don't think the problem has anything to do with Kapilands, since there is hardly any javascript that would overstrain the browser's capacity and hardly anybody else seems to have this problem. Maybe it is a problem with your internet connection or an internet security system?

Guest

Post by Guest » 31.10.2007, 11:12

i dont think its my internet because other pages work.
and both the game and the forum freeze at the same time.everytime this hapens.

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 31.10.2007, 11:45

lunnis wrote:i dont think its my internet because other pages work.
and both the game and the forum freeze at the same time.everytime this hapens.
it is really hard to retrace from here, since we we don't have the problem ourselves and neither do most of the users ... Very strange indeed ...

Guest

Post by Guest » 31.10.2007, 13:32

i know this problem not a problem with kapilands i have it myself with my browser. its just that sometimes when u type a page name and press enter and the just go to another window and start another work it gets freezed not a prob with kapilands i have had it many times in my browser no matter which site

its just that sometimes ur PC gets too much work and so it hangs up one job or another

Guest

Post by Guest » 31.10.2007, 14:25

it freeze even if i dont change page/window.
both home and at work.
but okey it dont freeze every houer or so but maybe 1 or 2 times a day.

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 31.10.2007, 14:58

adi2412 wrote:i know this problem not a problem with kapilands i have it myself with my browser. its just that sometimes when u type a page name and press enter and the just go to another window and start another work it gets freezed not a prob with kapilands i have had it many times in my browser no matter which site

its just that sometimes ur PC gets too much work and so it hangs up one job or another
I would second that, I actually just had the problem myself, had tons of tabs open on my browser (firefox) and tried to log into Kapilands, which froze for a second and then unfroze after a while. Try closing a couple of tabs every once in a while and I am pretty sure the problem will solve itself.

Guest

Post by Guest » 31.10.2007, 16:23

lunnis wrote:it freeze even if i dont change page/window.
both home and at work.
but okey it dont freeze every houer or so but maybe 1 or 2 times a day.
yes it also happens in ie(how much i know) when u type a page name and click enter it gets freezed those r technical probs in ie and just a coincidence that it froze when u typed kapilands

so those r just minor probs wid browser and nthn to do wid kapi

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