water cost problem

Guest · Post by **Guest** » 12.05.2011, 16:48

Hi

When i produce water and use the well administration building to set the production...the cost of water ends up being 0.51c

When i set the production of water using each individual well then the cost of the water is 0.04 (which is the correct costing)

pearlbay · Post by **pearlbay** » 13.05.2011, 06:18

Hi AivaRoss,

I am afraid this is difficult to check since you currently have all productions running. Best would be of you left them inactive (doesn't have to be all of them), so we can check this directly.

Since they should now be running for a while, I suggest you post back here beginning of next week, leave 2 of your productions inactive, and we will have a look and test this directly.

For now, I assume the reason is the fact that your production buildings are in Saudi Arabia, while your administrative buildings are in Turkey, and these are 2 different zones - Turkey being red (high construction and
production costs), and Saudi Arabia yellow (medium construction and production costs) - hence the difference if you run the productions via the admin-buildings or directly.

Best regards,

pearlbay

Edit: I have just consulted one of our Kapi-experts, and he confirms my theory that this difference is being caused by the different locations.

Please let me know if you have any other questions!

Guest · Post by **Guest** » 13.05.2011, 07:53

ok thank you

pearlbay · Post by **pearlbay** » 13.05.2011, 12:54

You are very welcome!

Best regards,

pearlbay

Guest · Post by **Guest** » 13.05.2011, 18:07

Hi again

ok i've rebuilt the well admin building is saudi...unfortunately the same problem...the water cost remains at 0.51c

i have left 2 production buildings open if you would like to have a look at the problem

regards

Guest · Post by **Guest** » 15.05.2011, 01:46

I have had the same problem in Realm 2.

Also I don't see why the location of the admin buildings should affect the cost - that would make no sense... then you could build E-Factories in Red and your admin building in Green and make big savings on the cost of CPUs for example.

Guest · Post by **Guest** » 15.05.2011, 07:47

Could you both please check if you also have to pay those 0.51 Caps per unit? And where do you see those ridiculous high water-costs - in the warehouse or in your well?
Just to see if it is a display-error or an error effecting the entire gaming.

Additionally I would like to add that water- and power-prices shown in the warehouse always caused trouble/confusion, also in the German realms, but they never effected the cash, so it has always been "just" a "display-problem".

And one last question: Does anybody of you use any skripts?

Guest · Post by **Guest** » 15.05.2011, 11:42

Hi, I've just tested it and it seems to be working fine now for both individual wells and also using the admin building. Both the cash cost and the warehouse displays both show 0.03c for me.

I do use Kapiscript 2.7.7 and that does show a wrong cost (100x for all factories actually) in the tooltips but it doesn't seem to be affecting the game, so no worries there.

Thanks for the quick replies (and the quick fix?)!

Guest · Post by **Guest** » 16.05.2011, 19:20

Mine is still showing 0.51c when i produce using the admin building. It shows this price in the warehouse.
I have left water in the warehouse so that u can see for yourself

If i do a manual production of each well....then the warehouse price reflects correctly at 0.04c

I should also just add that this is not a MAJOR crisis for me coz i can set the production of the mines manually

I dont use any kapiscripts

My mines are all busy expanding so i cannot test using mines

pearlbay · Post by **pearlbay** » 17.05.2011, 08:11

SJMSA wrote:Hi, I've just tested it and it seems to be working fine now for both individual wells and also using the admin building. Both the cash cost and the warehouse displays both show 0.03c for me.

Hmm, that's good to hear. Can you post back here, should this happen again, please?

@ AivaRoss: It would greatly help us if you could post back here when at least one building doesn't produce, so we can have a look ourselves. I can pass this on to our developers like that (and I have indeed seen the water at 0,51 in your warehouse), but it would make more sense if they could test and try for themselves - and of course we don't want to just stop your production.

So please post back here when one (better two, so we can compare via the admin-building / manually) of your productions isn't running, and leave it like that until we tested it.

Thanks a lot in advance!

Best regards,

pearlbay

Guest · Post by **Guest** » 23.05.2011, 14:50

ok i have left two buildings open ... i will leave them open untill you have finished

pearlbay · Post by **pearlbay** » 24.05.2011, 07:27

Hi AivaRoss,

I have started the production from my end now, via your well administration.

[quote]
Well Saudi Arabia: 148311

Quality max: 0 Production costs: 0,02

Guest · Post by **Guest** » 24.05.2011, 17:47

Hi

thank you for the support and for solving the problem

i am now able to produce water through my well administration building with the correct cost of 0.04c

thanx again

pearlbay · Post by **pearlbay** » 25.05.2011, 09:11

Hi AivaRoss,

I am glad to hear that everything is working again!

Tough I must admit, unless it was fixed by me testing this via your account, I cannot in all honesty really claim to have fixed the problem myself. Sounds more like a problem that has righted itself to me.

Please let me know should their be any irregularities again!

Best wishes,

pearlbay