buildings *urgent*!!

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Guest

buildings *urgent*!!

Post by Guest » 06.11.2009, 17:03

ok so i have been on a 2 yr long haitus from realm 2.... so i have all these buildings that can't be used since i no longer have a membership.. ive sold buildings but i still can't use the remaining ones...

Guest

Post by Guest » 06.11.2009, 17:05

Because you probably brought those buildings too when you went premium.

Guest

Post by Guest » 06.11.2009, 17:08

i know but shouldn't that mean that when i sell them the premium become usable? right now i can't use anything since i sold my factories.. was going to make all oil

Guest

Post by Guest » 06.11.2009, 18:12

zorrak wrote:i know but shouldn't that mean that when i sell them the premium become usable? right now i can't use anything since i sold my factories.. was going to make all oil
When you have less then 60 buildings left all buildings will be accessable.

If you have more then 60 buildings and all are premium you need to get premium account or just contact Pearlbay to get some free Premium to be able to access the buildings and sell to get below the amount of 60 again.

Even when you own 61 buildings, you still can't access the premium ones.
You need to be at maximum 60 total to be able to use them again without buying premium.

Guest

Post by Guest » 07.11.2009, 01:51

right now i can't do anything... they are all listed premium

Guest

Post by Guest » 07.11.2009, 07:32

Ok.....Contact GoldenEye or Pearlbay.

Guest

Post by Guest » 07.11.2009, 11:37

zorrak wrote:right now i can't do anything... they are all listed premium
you got premium-pwned xD
its made to make you keep using a premium.

Guest

Post by Guest » 07.11.2009, 12:03

yea i just said $@!k it and just took the plunge ... reset my account and should be 1 month till I get back up top.

Sucks cause I was huge in gas but now plantations all the way

Guest

Post by Guest » 07.11.2009, 15:11

zorrak wrote:yea i just said $@!k it and just took the plunge ... reset my account and should be 1 month till I get back up top.

Sucks cause I was huge in gas but now plantations all the way
Yeah, that is a lot smarter then following the advice given by some in here to contact GoldenEye or Pearlbay to have it fixxed. :roll:

Guest

Post by Guest » 07.11.2009, 15:27

oh well i didn't want to be waiting a week or two... anyways it shouldn't be two long till im up there with the big boys again.

Guest

Post by Guest » 08.11.2009, 11:57

Ronintje wrote:
zorrak wrote:yea i just said $@!k it and just took the plunge ... reset my account and should be 1 month till I get back up top.

Sucks cause I was huge in gas but now plantations all the way
Yeah, that is a lot smarter then following the advice given by some in here to contact GoldenEye or Pearlbay to have it fixxed. :roll:
I run out of premium yesterday...
you think i should ask em to make the premium buildings into regular ones?

Guest

Post by Guest » 08.11.2009, 12:08

Waiting forever?! Goldeneye gets back to you within 24 hours.

Guest

Post by Guest » 08.11.2009, 18:16

ILIYYILI wrote:
Ronintje wrote:
zorrak wrote:yea i just said $@!k it and just took the plunge ... reset my account and should be 1 month till I get back up top.

Sucks cause I was huge in gas but now plantations all the way
Yeah, that is a lot smarter then following the advice given by some in here to contact GoldenEye or Pearlbay to have it fixxed. :roll:
I run out of premium yesterday...
you think i should ask em to make the premium buildings into regular ones?
They can't do that, but they can give you limited amount of premium so you can sell the surplus.
Then when you are below 60 buildings all premium buildings can be used again.

User avatar
pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 09.11.2009, 09:16

Should this happen again, simply contact our support; we are not fully staffed during the weekend, but we could have given you a few extra days of premium time, to sell the buildings.

Regards,

pearlbay
In case of urgent problems or questions, please use our support form!

Guest

Post by Guest » 10.11.2009, 09:53

Maybe there should be a sticky on this subject, so people know what to do to avoid this problem.
It seems to come up all the time.

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