Products Disappear (FIXED)

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Products Disappear (FIXED)

Post by Guest » 23.06.2008, 10:05

Finally I produced the first batch of my tires. When I am going to send contract, I found a strange thing.

I saw the products split into 2 same proportion, like the case of different quality but they are of the same quality!
Like this
356 Tires Cost 6xx
356 Tires Cost 6xx

Then I send the contract and found the number of 'both' product reduces.
Like this
156 Tires Cost 6xx
156 Tires Cost 6xx
(200 Tires sent contract)
And then I found my contract misses(checking the page of contract) and I didn't get any cent or getting back the product...

What I can do?

E Corp
Realm 2
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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Re: Products Disappear

Post by pearlbay » 23.06.2008, 11:00

moondolphin wrote:Finally I produced the first batch of my tires. When I am going to send contract, I found a strange thing.

I saw the products split into 2 same proportion, like the case of different quality but they are of the same quality!
Like this
356 Tires Cost 6xx
356 Tires Cost 6xx

Then I send the contract and found the number of 'both' product reduces.
Like this
156 Tires Cost 6xx
156 Tires Cost 6xx
(200 Tires sent contract)
And then I found my contract misses(checking the page of contract) and I didn't get any cent or getting back the product...

What I can do?

E Corp
Realm 2
It looks like a database glitch - our programmer is checking it out right now.
In case of urgent problems or questions, please use our support form!
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Guest

Post by Guest » 25.06.2008, 02:45

Is there any hint about the database glitch? I am just curious as the contest is going to end :)
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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 25.06.2008, 06:42

moondolphin wrote:Is there any hint about the database glitch? I am just curious as the contest is going to end :)
I'm going to send you the tires that got lost - it was a glitch that cannot really be traced back; it doesn't happen often, but apparently it did before. I am sorry for the invonvenience! You'll receive a contract from Pearlbay Holdings with the missing tires, please accept it! :-)

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!
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Guest

Post by Guest » 25.06.2008, 07:58

Thank you for that... but what I have lost is q1 tires. Sorry for that.
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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Post by pearlbay » 25.06.2008, 08:27

moondolphin wrote:Thank you for that... but what I have lost is q1 tires. Sorry for that.
Okay, now worries. Can you send the contract back to me? I'll send you a new one in quality 1. :-)
In case of urgent problems or questions, please use our support form!
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