Christmas Campaign
Moderator: moderators
Christmas Campaign
I am unable to follow through the actions involved on the page
Edit: Link removed: please never post links from your personal account (except for your showcase link for security reasons! pearlbay
The Christmas Campaign Page
I am just unable to click anything on the page apart from the trade in,
This stands for both my realm 1 and 2 account, If you could help, Please let me know as soon as possible.
Edit: Link removed: please never post links from your personal account (except for your showcase link for security reasons! pearlbay
The Christmas Campaign Page
I am just unable to click anything on the page apart from the trade in,
This stands for both my realm 1 and 2 account, If you could help, Please let me know as soon as possible.
Re: Christmas Campaign
Hi Summers UK,
I'd love to test this out, but to do that, I'd have to try trading in your Christmas baubles. Can you tell me which item you'd like to have so I can give this a go on either of your accounts?
Best regards,
pearlbay
I'd love to test this out, but to do that, I'd have to try trading in your Christmas baubles. Can you tell me which item you'd like to have so I can give this a go on either of your accounts?
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!
Re: Christmas Campaign
Thats sounds all so very nice,
But i do ot have enough baubles,
I have 26 when i did it on another pc and i have missed out on a lot of goes to get more,
Cheers,
CEO of CI
But i do ot have enough baubles,
I have 26 when i did it on another pc and i have missed out on a lot of goes to get more,
Cheers,
CEO of CI
Re: Christmas Campaign
Sorry, then I misunderstood you this morning (I must not have read correctly - my apologies!). I'll have a look at your account!
In case of urgent problems or questions, please use our support form!
Re: Christmas Campaign
The feature itself does work, I just tested it by turning over one of the branches of your Christmas tree on world 1.
Can you please tell me which browser you are using? (Name and version) If you cannot click anything at all, that sounds like a browser-based issue. The more info I have, the better I can assist you at solving this issue.
Best regards,
pearlbay
Can you please tell me which browser you are using? (Name and version) If you cannot click anything at all, that sounds like a browser-based issue. The more info I have, the better I can assist you at solving this issue.
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!
Re: Christmas Campaign
Of course by version and software internet software or pc software?
I am windows xp and am on windows internet explorer but cannot remember which version,
Only button i can click on the page is only the trade in.
I am windows xp and am on windows internet explorer but cannot remember which version,
Only button i can click on the page is only the trade in.
Re: Christmas Campaign
Hi Summers UK,
I meant your browser as well as its version (I said "browser" ). I tested this now using IE Version 9, and didn't have any problems. I found 7 baubles for you.
Do you have any extensions activated on IE, such as a pop up blocker or similar? That might be why you are unable to click on anything on the Christmas tree. Please deactivate them prior to your next login, then try again - by all rights you should now be able to click the tree's branches now.
Best regards,
pearlbay
I meant your browser as well as its version (I said "browser" ). I tested this now using IE Version 9, and didn't have any problems. I found 7 baubles for you.
Do you have any extensions activated on IE, such as a pop up blocker or similar? That might be why you are unable to click on anything on the Christmas tree. Please deactivate them prior to your next login, then try again - by all rights you should now be able to click the tree's branches now.
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!
Re: Christmas Campaign
Thanks but i can now not accsess the trade in button etheir and sorry for the misunderstanding,
I am getting chrome may that help? and Im guessing because it's my fault i get no baubles or extra turns o make up for it?
I am getting chrome may that help? and Im guessing because it's my fault i get no baubles or extra turns o make up for it?
Re: Christmas Campaign
I now have google chrome the latest one, and it is working now, but just repeating my last question im guessing there is no refund as it was my own problem?
Re: Christmas Campaign
Hi Summers UK,
I am happy to hear it works now, but am afraid, since the error was on your end, there isn't much we can do in the form of a refund. Please make sure to contact our team immediately if you experience such a problem - best via the support-link. The earlier we know you are experiencing problems, the faster we can be of help.
Best regards,
pearlbay
I am happy to hear it works now, but am afraid, since the error was on your end, there isn't much we can do in the form of a refund. Please make sure to contact our team immediately if you experience such a problem - best via the support-link. The earlier we know you are experiencing problems, the faster we can be of help.
Best regards,
pearlbay
In case of urgent problems or questions, please use our support form!