Premium time run out and you can't use your buildings?

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pearlbay
Posts: 1671
Joined: 14.09.2007, 09:52
Location: Pearlbay Holdings (R1), Bay of Pearls (R2)

Premium time run out and you can't use your buildings?

Post by pearlbay » 13.11.2009, 09:19

Did your Premium time run out and you can't use your buildings?

Without a premium account, you can own no more than 60 buildings. If your premium time runs out, and you still have more than 60 buildings, all buildings purchased during that time (if you had more than 60 buildings), will be deactivated.

In that case, please contact our support:

http://www.support.upjers.com

or send a PM to myself
(please note I don't work during the weekends. So if you send a pm during the weekend, please allow for a little response time.).

We will reactivate your premium account for a few days, so you can sell the surplus buildings. Once you have only 60 buildings left, all of them will be accessible once more.

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

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