Dear players,
because of technical problems, all support cases sent to our support tool under http://www.support.upjers.com on February 4th 2010 between 10 am and 1:15 pm GMT +1 could not be saved by our system, and can therefore not be handled by us.
Should you have sent a request to us during that time, and have not received a reply within 24 hours, we would like to ask you to send your request again.
We are sorry for any inconveniences caused by this; the error has of course been fixed by now and our support system is working properly again.
Thank you for your understanding,
your upjers-team
Support System Failure Feb. 4th 10 am - 1.15 pm GMT+1
Moderator: moderators
Support System Failure Feb. 4th 10 am - 1.15 pm GMT+1
In case of urgent problems or questions, please use our support form!